I am asked to wait until Monday. If they were properly wrapped, I'm sure that it would've not been damaged. I ordered a bed in November the sales staff was very nice and I paid for it in full. After an entire day of calling, she finally called me back. We are in the same situation as you.
Recent Oldest Most helpful. The following is a day-by-day transcript of the issue: Gets delivered and the handrail to the ladder is missing. I don't think they have a clue as to where the furniture is and just make up stories. But, we wanted the best for our baby and thought we had found a store that would make the experience as pleasant and hassle-free as possible. We were quoted weeks for the order and received a call about 3 weeks after was placed from their delivery department and received our order complete and in perfect condition.
Crib & Teen City - Pine Brook New Jersey Furniture Store Furniture & Mattress
Please, do not purchase anything from this store. This store has the worst customer service. She informed me that I would get a phone call to schedule the delivery only the following Friday. On the third delivery, I had my parents drive to my house from 2 hours away to wait all day for delivery. We decided to visit all the baby stores on the main shopping road in Westchester county.
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